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This page explains exactly how taya3654 collects, uses and protects the personal information tied to your account — from the moment you register to every transaction you make through GCash, GrabPay or PESONet. We write this in plain language so you know what we hold, why we hold it, and what choices you have.
When you create an account with us, we collect the details you submit — your name, contact information, login credentials and any payment-linked identifiers connected to GCash, GrabPay or PESONet. We use that data to operate your account, process transactions, verify your identity and respond to support requests. We do not sell your personal information to third parties, and we do not share it outside the purposes described in this document without your knowledge. Retention periods apply: we keep account data for as long as your account is active and for a reasonable period afterward as required by applicable law. Data tied to wallet transactions — including GCash and GrabPay references — is stored to maintain accurate records for your account history and to satisfy any legally required audit trail. Access to personal records is restricted to authorised staff and systems working on your account. Where local law in the Philippines or your eligible region sets additional requirements, those requirements apply on top of this policy. If anything here conflicts with applicable local law, local law takes precedence. We update this policy when our data practices change; the current version is always available at taya3654/privacy-policy/.
Payment references from GCash deposits and withdrawals are stored in your account history. We use these records only to maintain your transaction log and respond to account queries.
GrabPay-linked identifiers are handled the same way as other payment data — stored securely, used only for your transaction records, never shared for marketing.
PESONet transfers generate a transaction reference that appears in your account wallet. We retain this reference for record-keeping in line with applicable local requirements.
Not every digital interaction falls under this policy. Understanding the boundaries helps you know who to contact when a specific issue comes up — whether it is about your account, a payment, the site content or a third-party service you reached through a link on our pages.
Covered. Any personal data collected when you register, log in or update your account profile falls fully within this policy. This includes email addresses, phone numbers and security credentials.
Covered in part. We record payment references for GCash, GrabPay and PESONet activity visible in your wallet. The payment processors themselves operate under their own separate privacy terms.
Covered for interaction data only. Browsing behaviour on taya3654 — pages visited, game categories opened, session length — is collected as aggregate analytics and is not tied to your personal identity outside your logged-in session.
Not covered. If you follow a link from our pages to an external site or use a third-party payment app, that service's own policy governs your data there. We have no visibility or control over external data handling.
You have concrete actions available to you regarding the personal data we hold. Reviewing your account records is the first step — log in and check your profile and transaction history, where most of the data tied to your account is already visible. If something looks incorrect — a name spelling, a contact number, a linked payment reference — you can update it directly through the account settings page. For data that cannot be changed through self-service, our support team can review the record with you. If you have a question about what specific data we hold or why, you can submit that question through the contact path described in the support section below. Where local law in eligible Philippines regions grants you a right to request deletion or restriction of data, you can raise that request with us directly. We will review it against applicable legal retention obligations and respond with the outcome. We do not require you to state a reason for asking what we hold; the right to know is yours.
Log in to your account and open the profile and transaction history pages. Most personal data we hold is already visible to you there, including GCash and GrabPay payment references.
Update your contact information, name or linked account details through account settings. Fields that are locked for security reasons can be changed through a verified support request.
Send a written question to our support team asking what data we hold, why we hold it or how long we retain it. We will respond with a clear answer tied to this policy.
Where local law permits, you can ask us to restrict or remove specific data. Submit the request to our support contact; we will state what we can and cannot action and explain why.
If you have a question about how we handle your data, want to correct something in your account or need to raise a concern not covered by account self-service, these are the ways to reach us. We keep the contact path direct so your query goes to the right place without being bounced between departments.
Open the support chat from inside your logged-in account. Describe your privacy question or data concern and the team will respond during available support hours shown in the chat interface.
Send a written query to our support email address listed on the Contact page at taya3654. Include your registered account email so we can locate your record and respond accurately.
Check the Help Centre at taya3654 for documented answers on account data, transaction records and common policy questions. Many data queries are answered there without needing a live contact.
Data handling at taya3654 is not left to chance. We apply access controls, storage practices and review processes that match the sensitivity of the information we hold — from your login credentials to your GrabPay and PESONet transaction references. This section describes the practices behind this policy so you can judge them concretely rather than take them on vague assurance.
We use cookies to keep your session active when you are logged in and to measure how pages are used in aggregate. No cookie links your browsing to your personal identity outside an active logged-in session. You can adjust cookie preferences through your browser settings.
Login credentials are stored using standard cryptographic practices. Payment references from GCash, GrabPay and PESONet are stored separately from profile data. Staff access to personal records is restricted by role and logged for audit purposes.
We retain account data for as long as your account is active and for a legally required period after closure. Transaction references tied to GCash and PESONet activity are kept as part of your financial record. We do not hold data longer than necessary.
When this policy changes, the updated version is published at taya3654/privacy-policy/ and the revision date is noted at the top of the document. Continued use of your account after a published update means you have seen the revised terms.
These are the questions we hear most often about data and privacy. If yours is not here, the support contact paths in the section above will get you a direct answer.
We collect the details you submit during registration — your name, email address, phone number and login credentials. Once you link a payment method, references from GCash, GrabPay or PESONet activity are added to your account record. We do not collect payment card numbers directly.
We do not sell your personal information. Data is shared only where necessary to operate your account — for example, a payment reference passed to GCash or PESONet to process a transaction. Any sharing is described in this policy and limited to what that specific purpose requires.
Log in to your account and open the profile and transaction history pages. Most data we hold is already visible there. If you need a broader record beyond what account pages show, submit a request through support chat or our support email with your registered account details.
Yes. Open account settings after logging in and edit the fields available there — contact number, email and profile details are typically self-service. Fields locked for verification reasons require a support request. Our team will confirm the correction once identity is checked.
We retain your account data for the period required by applicable local law after account closure. Transaction references for GCash, GrabPay and PESONet activity are part of your financial record and may be held longer where law requires it. We remove data that no longer serves a legal or operational purpose.
Reach us through the account support chat or by email at the address listed on our Contact page. Describe your concern clearly and include your registered account email. We will review it against this policy and applicable local law and respond with a direct answer.